Advanced Booking Deposit (Yenakart Branch)

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Terms & Conditions

Spa Arrival
Guests are kindly requested to arrive at the spa reception at least 15 minutes prior to the scheduled treatment time to complete our consultation process. Please note that late arrivals will not be entitled to an extension of the treatment duration.

Deposit Policy
A deposit of 500 THB per person is required to confirm the booking. The remaining balance can be settled upon arrival at the spa.
The deposit is non-refundable under all circumstances and serves as a booking guarantee on an individual basis.

In the case of group bookings, the deposit of any guest who cancels cannot be transferred, topped up, or applied to other guests, as each deposit guarantees a specific individual reservation.

Cancellation Policy
Cancellations must be made at least 3 days (72 hours) prior to the scheduled appointment date.
Cancellations made less than 3 days in advance will result in forfeiture of the deposit in all cases.

Rescheduling Policy
Requests to reschedule must also be made at least 3 days (72 hours) prior to the original appointment date.
Rescheduling requests made less than 3 days in advance will result in forfeiture of the deposit in all cases.
Rescheduled appointments must be used within 7 days from the original booking date, subject to availability.